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Elevating Housing Association Customer Service: A Comprehensive Guide to...
Housing associations nationwide are looking for ways to modernise their customer service operations. Most are dealing with legacy systems, and there is a growing need for an upgrade. This blog...
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Unleash Continuous Improvement and Dodge the Big Bang Go-Live Trap for...
In the dynamic world of housing IT, steering clear of a monumental go-live event can be the key to maximising your investments, utilising team resources efficiently, and harnessing the full potential...
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Mobilise your Team with Power Apps Mobile
Did you know that if you are you currently using Microsoft Dynamics 365 or #MicrosoftPowerApps you have access to a FREE app that can help you mobilise your teams? Here’s how to install and use it...
View ArticleAI Invasion: Will Robots Replace Your Housing Officers?
As we stand on the brink of a technological revolution, one question looms large: Will Artificial Intelligence (AI) replace housing officers in the next five years? Housing officers are the backbone...
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Save Hours of Time – Automate your table creation in Dataverse?
Data within Dataverse is stored within a set of tables, including a base set of standard tables that cover typical scenarios. But why stop there? With Dataverse, you can create custom tables specific...
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6 Proven Ways to Boost Dynamics 365/PowerApps Adoption in the Housing Sector
User adoption is a critical factor in the success of Customer Relationship Management (CRM) systems. However, research has shown that CRM implementations have consistently high failure rates, ranging...
View ArticleWhat is a CRM system?
Introduction Are you feeling overwhelmed by the myriad of CRM options out there? Fear not! In this guide, we’ll demystify the world of CRMs and help you find the one that aligns perfectly with your...
View ArticleBalancing Life With Your Microsoft Supplier and Ensuring Smooth...
If you find yourself grappling with your Microsoft Dynamics/PowerApps supplier, fear not! I’ve got some insights to share. Deploying, updating, or upgrading Dynamics/powerapps can be a rollercoaster...
View ArticleThe Future of Social Housing: A Radical Reform and Microsoft Solutions
In the ever-evolving landscape of the 21st century, one sector that stands at the precipice of significant change is social housing. A recent white paper by Kate Davies, a luminary in the field,...
View Article4 Ways the Microsoft Power Platform Boosts Scalability and Future-Proofs...
As housing professionals, we understand the critical role technology plays in managing properties, streamlining processes, and enhancing customer experiences. The Microsoft Power Platform offers a...
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